IMPORTANT NOTICE – Domain Phishing Attacks
You may have heard that a massive phishing attack is ongoing against domain owners.
We have received multiple reports that some of those attacks are claiming to come from Astutium or Astutium-GRS to target our registrants in an attempt to obtain your client portal / registrar access login details, and then steal your domain names.
These fraudulent emails claim that a particular domain name has been suspended and ask users to click a link.
Astutium did NOT send these emails.
The phishers have NOT obtained any of your information from Astutium.
We are asking all Astutium Domain Registrants to be extra vigilant of these fraudulent suspension notices.
In case you or your end users receive an email regarding your domain name:
- Do not click any links [you should NEVER click links in an email]
- Do not reply to the email [this only confirms to scammers that you read their junk]
- Do not call any phone numbers listed within the email [as this is scam call-centre]
The emails look similar to:
Dear Sir/Madam, The following domain names have been suspended for violation of the Astutium Limited Abuse Policy: Domain Name: [domain] Registrar: Astutium Limited Registrant Name: [name from whois] Multiple warnings were sent by Astutium Limited Spam and Abuse Department to give you an opportunity to address the complaints we have received. We did not receive a reply from you to these email warnings so we then attempted to contact you via telephone. We had no choice but to suspend your domain name when you did not respond to our attempts to contact you. Click here and download [one scammer url is http://pewnafirma.pl/abuse_report.php?domain] a copy of complaints we have received. Please contact us for additional information regarding this notification. Sincerely, Astutium Limited Spam and Abuse Department Abuse Department Hotline: 480-836-1395 [this is NOT our telephone number]
If you have any questions or concerns about this issue, don’t hesitate to contact our domains support team by ticket at www.astutium.com
To complain about the phishing scammers using your details for criminal intent, contact ICANN https://forms.icann.org/en/contact